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Cookies and privacy policy

Basel-Mulhouse Airport attaches the utmost importance to the protection of the personal data and privacy of its customers and of all website users. This Privacy Policy and Cookies describes the types of personal data that Basel-Mulhouse Airport may be required to collect about you and the use the Airport and its subcontractors may make of such data.

Your personal data is processed in compliance with current regulations, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, French Law 78-17 “Informatique et Libertés” of 6 January 1978 as amended, and the Swiss Federal Act of 19 June 1992 on data protection (FADP).

Users of any of the Airport’s websites confirm that they have read and accept the terms of this Privacy Policy and of the General Terms and Conditions of Use of the relevant website. Users who do not agree with these terms are free not to use the websites and not to provide any personal data.

ARTICLE 1 - DEFINITIONS

The following terms shall have the following meanings:

“Personal data” means any information pertaining to a directly or indirectly identified or identifiable natural person.

"Processing of personal data” means any operation or set of operations performed on personal data by any process whatsoever (collection, recording, structuring, retention, adaptation, modification, retrieval, consultation, use, transmission, dissemination, or any other form of making-available, or reconciliation).

"Data controller” means the natural or legal person who determines the purposes for which and the means by which personal data is processed, i.e. the “why” and the “how” of the processing. Generally and in practice, the data controller is the public or private entity acting as its legal representative.

"Subcontractor" means any legal or natural person or entity that processes the personal data on behalf of the data controller.

“Authorised third party” means the public authority, agency or other entity that can access certain personal data contained in public or private files relying on a law that expressly authorises it to do so.

ARTICLE 2 - IDENTITY OF DATA CONTROLLER

Personal data is collected by Basel-Mulhouse Airport, a Franco-Swiss public entity having its registered office in BLOTZHEIM [postal address: BP 60120, 68304 SAINT LOUIS CEDEX], registered under number 778 971 424 00016, represented by Mr Matthias SUHR as its Director.

ARTICLE 3 - LEGAL BASIS FOR DATA PROCESSING

Data processing relies upon:

  • the implementation and performance of a contract or of precontractual measures at the request of the data subject; or
  • the obligation to comply with applicable statutory or regulatory prescriptions; or
  • the consent of the data subjects; or
  • The need to satisfy the legitimate interests of Basel-Mulhouse Airport.

ARTICLE 4 - PURPOSE OF PROCESSING PERSONAL DATA

As part of the services offered by Basel-Mulhouse Airport and for the operation of its websites www.euroairport.com, www.businesscenter.euroairport.com and www.advantages.euroairport.com, Basel-Mulhouse Airport collects your personal data.

In this context, the Airport may collect and use your personal data to implement the proposed services, notably through these websites, and maintain up-to-date, accurate, and relevant data concerning you with a view to satisfying one or more of the following objectives:

  • processing inquiries and requests for documentation
  • managing customer relations and canvassing (contracts, invoicing, creating customer accounts, customer support, complaints, etc.)
  • managing loyalty programmes
  • managing parking reservations
  • managing requests for assistance for persons with reduced mobility
  • issuance of special passes and access permits
  • making available public wifi
  • newsletter subscriptions (news, business information, etc.)
  • managing meeting room bookings (Business Centre)
  • participation in events proposed by Basel-Mulhouse Airport
  • organising games and contests by Basel-Mulhouse Airport
  • publishing images and videos for institutional purposes and in compliance with image rights
  • managing customer opinions and satisfaction surveys
  • managing recruitment and job applications
  • managing the Airports’ business partners, and professional contacts
  • compiling website visitor statistics 

Furthermore, Basel-Mulhouse Airport may collect personal data for other purposes, relying on legal obligations, the need to ensure public service missions, legitimate interest (subject to the observance of fundamental rights and freedoms), or the prior consent of the data subjects.

ARTICLE 5 - CATEGORIES OF PERSONAL DATA PROCESSED

For the operation of its websites and more generally, Basel-Mulhouse Airport is liable to collect and use your personal data in the scope of its activities.

Before your data is collected, you will usually be informed whether the provision of the requested personal data is mandatory or optional.

Data marked by an asterisk (*) in the registration or collection form are mandatory. If such data are not provided, the data subject will not be able to access or use the services in question, or a request under a form may not be satisfied.

Other data are optional and failure to provide them will not affect the provision of the service or the response to inquiries although it might impact their relevance.

The personal data which are likely to be collected from you on the websites www.euroairport.com, www.businesscenter.euroairport.com, and www.advantages.euroairport.com are mainly:

  • Identification and contact data: surname, first names, title, date of birth; postal address, telephone number, fax number, e-mail address, particulars of the legal representative in the case of minors
  • Data relating to your job and profession: job title, company name, office e-mail address and phone number
  • Data concerning your arrival or departure: arrival and departure dates and times, airlines chosen
  • Economic and financial data: credit card number (for transactional or reservation purposes), payment methods, billing address, bank details, etc.
  • Data relating to a request for "PRM" access: nature of your disability (reduced mobility, visual impairment, hearing impairment), required degree of assistance, prior medical approval
  • Parking reservation data: vehicle registration plate, entry and exit dates and times
  • Data relating to newsletter subscriptions: title, surname, first name, email address
  • Data for job applications: CV, application documents
  • Connection data on customer or professional spaces: created identifiers, IP address, code, pages visited by the user, time and date of visit
  • Data concerning cookies and tracers: IP address, pages visited by the user, time and date of visit.

Furthermore, Basel-Mulhouse Airport may collect other personal data for specific purposes, relying on legal obligations, the need to ensure public service missions, legitimate interest (subject to the observance of fundamental rights and freedoms), or with the prior consent of the data subjects.

ARTICLE 6 - DATA RETENTION PERIOD

The Airport will preserve your personal data in a secure environment for the time necessary to serve the purposes for which it was collected, or for the minimum retention period prescribed by applicable law, in particular in civil and commercial matters. 
Certain personal data may be retained by the Airport for longer periods exclusively for archiving purposes, in the public interest, for scientific or historical research, or for statistical purposes.

ARTICLE 7 - COMMUNICATION OF PERSONAL DATA

The personal data collected on this website are intended for the internal departments of the Airport that are authorised to view it.

To satisfy certain objectives and deliver the proposed services, the personal data may be communicated to the Airport’s subcontractors. If the Airport entrusts data processing activities to subcontractors, it shall rely solely on subcontractors that provide adequate guarantees for the implementation of appropriate technical and organisational measures so as to ensure that processing meets the regulatory reliability and security standards and safeguards the protection of the rights of individuals.

In accordance with applicable rules and regulations, your personal data may be transmitted to authorised third parties (public bodies, judicial authorities, court officers and ministerial officers) pursuant to a statutory or regulatory provision, as part of a particular mission or in the exercise of a right of communication.

If the Airport receives a request for communication of personal data from a third party relying on a statutory or regulatory provision, it shall ascertain that the latter is valid and actually gives the requesting party a right of communication. The Airport shall only transmit such data as is foreseen in the legal basis or, if the latter is unclear, only such data which it deems to be strictly necessary to achieve the desired aim.

Data shall be communicated in a manner ensuring their security, and the implementation of the measure shall be adapted in line with the nature of the data and the risks involved.

ARTICLE 8 - TRANSFER OF DATA OUTSIDE THE EUROPEAN UNION

The Airport may be required to transfer data to Switzerland, a country recognised by the European Commission as having an adequate level of data protection.

The Airport shall only communicate data abroad when it is absolutely essential to the provision of its services. The Airport shall then contractually stipulate compliance with the provisions on data protection and security of information with the recipients concerned and take all the necessary steps to ensure strict observance of the guarantees by third parties.

ARTICLE 9 - SECURITY MEASURES

In view of technological advances, implementation costs, nature of the data to be protected, and the risks to individual rights and liberties, the Airport shall implement all appropriate technical and organisational measures to guarantee the confidentiality of the personal data collected and processed and an appropriate security level in keeping with the risk.

ARTICLE 10 - RIGHTS OF THE DATA SUBJECT

In accordance with Regulation (EU) 2016/679 and the Swiss Federal Act on data protection, you have the right to obtain from the data controller, Basel-Mulhouse Airport, access to the data of a personal nature concerning you, the rectification or erasure (right to be forgotten) of your personal data, limits on processing and the right to portability of such data.

You may also object to the processing of your personal data for legitimate reasons.

Furthermore, national legislation grants you supplemental rights, and you may issue instructions for the retention, erasure, and communication of your personal data after your death.

Basel-Mulhouse Airport has a designated Representative for Data Protection (DPO) who you may contact for any problems in connection with data protection.

To exercise your rights, please contact Basel-Mulhouse Airport:

  • by post, to the Representative for Data Protection DPO - Basel-Mulhouse Airport, BP 60120, F-68304 Saint-Louis Cedex
  • by email: dpo@euroairport.com.

Please attach valid proof of identity to support your request and avoid identity theft.

If, after contacting us, you believe that your individual rights have not been respected, you may file a complaint with the competent data protection authority (Commission Nationale de l’Informatique et des Labels – CNIL for France, or the Federal Data Protection and Information Commissioner – PFPDT for Switzerland).

ARTICLE 11 - COOKIES

Basel-Mulhouse Airport uses cookies on its websites to ensure the proper functioning of the latter, to optimise its web pages and the services offered, and to compile visitor statistics.

Functional cookies, which do not require your consent, facilitate browsing and improve the usability of the websites.

Cookies that evaluate the use of the website record information about your browsing activity on our website (pages viewed, time and date of viewing).

You may reject the storing of evaluation cookies by clicking the pop-up window “Refuse”, or by customising your browser settings as indicated below. In that case, you may not be able to fully access certain services and sections of the site. The cookies installed on the site are intended:

  • to allow tracking of audience statistics (Google Analytics)
  • on sites with logins, to keep a session active
  • to enable or facilitate electronic communication
  • to save the user’s acceptance of cookies.
Cookie Name Duration  Use of cookie
accept_cookies 1 year Bandeau d’affichage des cookies lors de la première visite
CHANGESESSIONID   The ID of your session on the server
gsScrollPos   Position du scroll (Google Analytics) lors de la navigation d’une page
TSXXXXX   Cookie de sécurisation de la communication avec le serveur
Analyse de l’utilisation du site Web (Google Analytics)
_ga
13 months Used to distinguish users
_utma, _utmb, _utmc and _utmz   Identifies the user’s browsing sessions (Number of pages visited, average time spent on the site, etc.)
external_no_cache   A flag, which indicates whether the cache is disabled or not
Frontend   The ID of your session on the server
fe_typo_user 7 days Allows obtaining the last version of the page visited
PHPSESSID   PHP session ID
preferedLanguage 1 year Détection de language
$identifier   Use extension ViewHelper
Displays nested content or "then" child once, then sets a cookie with $ttl, optionally locked to domain name, which makes the condition return FALSE as long as the cookie exists.
"Once"-style ViewHelpers are purposed to only display their nested content once per XYZ, where the XYZ depends on the specific type of ViewHelper (session, cookie etc).
session_name   on first start of session
ThemeCookieName   save theme in cookie
_gid 1 day Used to distinguish users
Kglhf Session Used for session persistence

If your browser permits, you may prevent the storage of cookies by customising the browser settings, as shown below:

Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Google Chrome 4, Google Chrome 8 and higher: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en-GB
Safari: https://support.apple.com/en-gb/HT201265
Opera: http://help.opera.com/Windows/10.20/en/cookies.html

If necessary, the user will be informed that access to certain services and sections of the site may, under such circumstances, be altered or even prevented entirely.

The retention period of cookies varies depending on the type of cookie. We mainly use cookies that self-destruct after the connection is terminated. In this case, it is called a session cookie or a browsing cookie. Lastly, information regarding your consent to cookies is kept for a maximum of 13 months. Cookies are for internal use and are not accessible to third parties.

Google Analytics and Privacy
We use Google Analytics to track your activity on our sites and know the number of users who visit our pages and what content and pages are viewed. The analysis is anonymous. Google Analytics cookies are stored on your device and can be transferred to a Google server located in the US where they will be saved. Google will use this information to assess your use of the website, to make reports on the website activities intended for operators of the same site and to provide other services related to the use of the website and the Internet. If applicable, Google will also pass this information on to third parties to the extent required by law and where such third parties will process such data on Google's request. 

Google Ads and Privacy
We use Google Ads as an internet advertising platform. Google Ads can be used to realise advertising campaigns for web users who are looking for information, products or services. For this purpose, we use Google Marketing Platform’s remarketing pixels.
You may opt out of Google Marketing Platform's use of cookies by visiting the Google Marketing Platform opt-out page or the Network Advertising Initiative opt-out page.

Facebook pixels
To measure conversion, our website uses the Facebook visitor action pixel. 
The Facebook pixel enables you to track how each web user interacts with a provider’s website to which he was redirected after viewing a Facebook ad. You can thus evaluate the effectiveness of an ad published on Facebook for statistical and market research purposes, and maximise your future advertising. 
The data collected is anonymous for us as operator of our website; we cannot use such data to deduce the identity of the users. 
However, the data collected is recorded and processed by Facebook and a connection to the user’s profile is possible; Facebook may use the data for its own advertising purposes in accordance with its Data Use Policy. 
As a result, Facebook may allow ads to be placed on or off Facebook. As the operator of our website, we have no control over this use of the data.
If you have a Facebook account, you can deactivate the remarketing function "Custom Audiences" under "Ad Settings" at www.facebook.com/ads/preferences
If you do not have a Facebook account, you can opt out of Facebook advertising on the European Interactive Digital Advertising Alliance website: https://www.youronlinechoices.com/ie/your-ad-choices.


ARTICLE 12 - AMENDMENT OF PRIVACY POLICY

If Basel-Mulhouse Airport amends this Policy or if amendments are required by law, the amended Policy will be published on our websites and will be effective from the time it is published. As a result, we recommend that at each visit you consult the Policy the latest version of which is always available on our websites.