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Waiting times at the airport

Services

All toilets are accessible by people with reduced mobility.
Public phones are conforming to standards for people with reduced mobility.
Two check-in desks specially reserved for people with reduced mobility.
Handling agents are trained in helping and giving special assistance.

Waiting times

Maximum waiting times at the airport until you are taken care of by a representative of CGS, our service provider for people with reduced mobility, are shown in the following chart:

Flight segment  Need of assistance  Timing of notification to the airline  max. waiting time at meeting point or at aircraft 
Departure from EuroAirport  Pre-Notified  more than 48 hours before scheduled time of departure  10 minutes 
less than 48 hours before scheduled time of departure  15 minutes 
Not Pre-Notified   -  25 minutes 
Arrival at EuroAirport  Pre-Notified  more than 48 hours before scheduled time of arrival  5 minutes 
less than 48 hours before scheduled time of arrival  10 minutes 
Not Pre-Notified   -  20 minutes 
Transit   Same timing and waiting times as for departure and arrival