Services for people with reduced mobility
Waiting times at the airport
Services
All toilets are accessible by people with reduced mobility.
Public phones are conforming to standards for people with reduced mobility.
Two check-in desks specially reserved for people with reduced mobility.
Handling agents are trained in helping and giving special assistance.
Waiting times
Maximum waiting times at the airport until you are taken care of by a representative of CGS, our service provider for people with reduced mobility, are shown in the following chart:
| Flight segment | Need of assistance | Timing of notification to the airline | max. waiting time at meeting point or at aircraft |
| Departure from EuroAirport | Pre-Notified | more than 48 hours before scheduled time of departure | 10 minutes |
| less than 48 hours before scheduled time of departure | 15 minutes | ||
| Not Pre-Notified | - | 25 minutes | |
| Arrival at EuroAirport | Pre-Notified | more than 48 hours before scheduled time of arrival | 5 minutes |
| less than 48 hours before scheduled time of arrival | 10 minutes | ||
| Not Pre-Notified | - | 20 minutes | |
| Transit | Same timing and waiting times as for departure and arrival | ||